Shipping policy
Rivomint® — Shipping Policy
At Rivomint®, a thoughtful shopping experience doesn’t end when you place your order—it continues until your carefully selected pieces arrive at your door.
From fashion accessories and jewelry to home décor, lifestyle essentials, seasonal favorites, and gift-worthy finds, every Rivomint® collection is chosen to bring more style and personality into everyday life. Our shipping and fulfillment process follows the same philosophy: simple, efficient, transparent, and dependable.
🇺🇸 U.S. Logistics & Delivery
Rivomint® operates through a U.S.-focused logistics network to provide reliable delivery across the United States.
Order Processing Time
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Standard Processing Time: 1–2 business days
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Peak Periods, Sales & Seasonal Demand: Up to 3 business days
Orders are processed Monday through Friday, excluding U.S. federal holidays.
During major holidays, promotional events, or periods of unusually high demand, processing may require additional time.
🚚 U.S. Domestic Shipping & Delivery
Standard Delivery: 3–7 business days
Most Rivomint® orders arrive within several business days after shipment.
Delivery times may vary slightly depending on your destination, carrier conditions, weather, seasonal shipping demand, and other circumstances outside our reasonable control.
We always aim to prepare, package, and dispatch your boutique selections as efficiently as possible.
Shipping Rates
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Free Shipping on orders over $49.99
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$4.99 Flat Rate Shipping on orders under $49.99
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No hidden handling or packaging fees
We believe shipping costs should be clear and straightforward, with no unnecessary surprises at checkout.
📦 Order Tracking
Once your Rivomint® order has shipped, you will receive a shipping confirmation email containing your tracking information.
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Tracking updates may take approximately 24–48 hours to appear after shipment.
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If you have not received tracking information within 3 business days, please contact our customer support team:
Please include your order number so we can locate your purchase and assist you more efficiently.
🌎 International Orders
International shipping options may be available at checkout depending on your destination.
International delivery times vary based on:
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Destination country or region
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Carrier network
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Customs processing
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Local postal services
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Seasonal shipping demand
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Local delivery conditions
Any applicable customs duties, import fees, VAT, or local taxes are the responsibility of the customer unless otherwise stated at checkout.
International customers are encouraged to review any applicable import requirements before placing an order.
✏️ Order Changes & Cancellations
To help us prepare and dispatch orders quickly, Rivomint® begins processing purchases as soon as possible.
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Requests to modify or cancel an order must be submitted within 12 hours of placing the order.
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Once an order has entered the fulfillment or shipping process, changes or cancellations may no longer be possible.
For assistance, please contact us as soon as possible:
Please include your order number and clearly describe the requested change.
📦 Lost or Damaged Orders
Your experience with Rivomint® matters to us, and we want your order to arrive in good condition.
Damaged Items
If a fashion accessory, jewelry piece, home décor item, lifestyle product, seasonal item, gift, or other Rivomint® product arrives damaged, please contact us within 48 hours of delivery and include:
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Your order number
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Clear photos of the damaged product
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Photos of the shipping package, when applicable
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A short description of the issue
After reviewing the information, our customer support team will help arrange an appropriate solution, including a replacement where applicable.
Please retain the original product and packaging until your request has been reviewed.
Lost Packages
If your tracking information indicates a delivery issue or you believe your package has been lost in transit, please contact our customer support team.
We will review the available tracking information and, where appropriate, work with the carrier to help determine the status of your shipment.
📍 Incorrect or Incomplete Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please carefully check your:
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Recipient name
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Street address
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Apartment or unit number
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City
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State
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ZIP code
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Contact information
If you notice an error after placing your order, please contact us within 12 hours whenever possible.
Once an order has been shipped, Rivomint® may be unable to redirect or modify the delivery address.
📬 Packages Marked as Delivered
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend:
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Checking around your delivery location.
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Asking household members or neighbors.
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Checking with your building reception or mailroom, where applicable.
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Allowing additional time, as some carriers may update tracking shortly before physical delivery.
If the package still cannot be located, contact our customer support team with your order number and tracking information so we can assist you further.
Rivomint® Delivery Standards
A carefully curated shopping experience should also come with a dependable delivery experience.
We are committed to:
✔ Fast and reliable U.S. shipping
✔ Secure packaging for boutique products
✔ Clear and convenient shipment tracking
✔ Transparent shipping costs
✔ Careful order preparation
✔ Responsive customer support
✔ Dependable fulfillment for everyday and gift-worthy finds
Whether you’re ordering something special for yourself, refreshing your home, or choosing a thoughtful gift for someone you care about, we want your Rivomint® order to arrive with the same care that went into selecting it.
Rivomint®
Curated Finds for Inspired Everyday Living.
From fashion and accessories to home décor, lifestyle essentials, seasonal favorites, and special gifts, your Rivomint® selections are prepared and delivered with care.